Terms and Conditions
Terms and Conditions for The Micro Weave
Introduction
These terms and conditions outline the rules and regulations for the use of The Micro Weave Website, located at themicroweave.com.
By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use The Micro Weave website if you do not accept all of the terms and conditions stated on this page.
Account Registration and Guest Checkout
- Account Registration: Users are encouraged to register for an account to use certain features of the site, such as tracking the progress of orders and accessing their personal data.
- Guest Checkout: Users may choose to checkout as guests. Guest checkout users will not have the ability to track their orders through the website or access historical order data. For full tracking capabilities, users are encouraged to register for an account.
Purchasing Products
- Product Descriptions: We strive to ensure that all descriptions and images of the products are accurate, but errors may occur. If you find that a product does not match the description, your sole remedy is to return it in unused condition.
- Pricing and Payments: Prices for products are subject to change without notice but will not affect orders that have already been accepted. Orders must be paid for via the accepted payment methods before they are dispatched.
- Trade Customers: Discounted pricing is available for trade customers (e.g., other salons) who intend to resell our products. These discounts are not for personal use. Trade accounts are subject to verification and approval, and we reserve the right to revoke trade status if misuse of discounts is detected.
Cancellations and Refunds
- Cancellations: You may cancel an order before it has been shipped by contacting our customer service team. Once the order has been shipped, it cannot be cancelled but may be returned in accordance with our Returns Policy.
- Returns and Refunds: As per our Returns Policy, unopened products can be returned within 28 days of receipt for a refund or exchange. Products that are opened and not faulty cannot be returned. Faulty products can be returned for a repair, replacement, or refund, as detailed in our Returns and Refunds Policy.
User Conduct
You agree not to use the website in a way that:
- Causes, or may cause, damage to the website or impairs the availability or accessibility of the website.
- Is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.
- To copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
Intellectual Property Rights
Other than content you own, which you may have opted to include on this Website, under these Terms, The Micro Weave and/or its licensors own all rights to the intellectual property and material contained in this Website, and all such rights are reserved.
Limitation of Liability
The Micro Weave will not be liable for any indirect, special or consequential loss; or for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.
Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time. Changes will take effect immediately upon their posting on the website. Your continued use of the website will be considered acceptance of our updated terms and conditions.
Contact Us
If you have any questions about these Terms and Conditions, please contact us at hello@themicroweave.com.